Newly certified professionals
Have you just obtained your certification in damage insurance or claims adjustment? Congratulations on your new professional certification, and welcome to the ChAD!
The ChAD is a self-regulatory organization whose mission is to ensure the protection of the public in matters related to damage insurance and claims adjustment. It maintains discipline and monitors the ethical practices and mandatory professional development of over 15,000 professionals like yourself. Learn more about the ChAD’s mission here.
Here are some tools and practical information that will be useful to you as a newly certified professional.
Your Code of Ethics
As a professional, you must respect your profession’s code of ethics. In order to guide you through your professional obligations, the ChAD has created an annotated code of ethics for damage insurance agents and brokers and another for claims adjusters. Feel free to refer to these as often as necessary.
Your Professional Development Obligations
In order to maintain and improve your damage insurance knowledge, you must complete 20 hours of professional development during each two-year reference period. As a newly certified professional, please note that you are exempt from accumulating PDUs during the first 12 months after you obtain your certificate.
EduChAD Online Training Sessions
You can consult your professional development file on the EduChAD platform at any time. In order to log in the first time, you will need your user code (which is your Autorité des marchés financiers certificate number) as well as your temporary password, which can be found in the welcome email that was sent by the ChAD when you became a new professional.
In order to stay up to date on industry news, practical articles, tools of professional practice and available training sessions, we invite you to sign up for ChAD newsletters. (In French Only)
Your Professional Practice
This section contains practical information about various topics related to ethics and your professional practice.
Remaining in compliance with your code of ethics is a great responsibility. To help you, the ChAD offers an online toolbox in which you will find:
- Tip sheets and procedures
- Customizable letter templates and forms
- Shortcuts to laws and regulations, various industry resources and much more!
This toolbox was designed for you. Make it your ally!
Other useful sections
For the reference period 2020-2021, the mandatory course Ethics Complaints: From Investigation to Discipline is intended to deepen the investigation and discipline process that follows the receipt of a complaint at the Syndic's Office of the Chambre de l'assurance de dommages.
What are the titles authorized by the ChAD and how to earn a title.