Sorry, but nothing corresponds your search criteria. Try again with different keywords.

Go to content

Newly certified professionals

Have you just received your damage insurance or claims adjustment certificate? Congratulations and welcome to the industry as a newly certified professional!

This information package is a guide for newly certified professionals like you. Consult it regularly and think of it as a trusted friend in your daily practice. It is your professional practice reference tool.

Welcome!

Every year, the Chambre de l’assurance de dommages (ChAD) is proud to supervise a new group of professionals who are eager to improve their skills and reach the highest standards of professionalism.  

The ChAD is by your side, helping you not only at the beginning, but also throughout your career. Do not hesitate to consult this guide regularly—it is designed just for you. And please contact us whenever the need arises.  

The ChAD is here to listen, respond and support you.

Resources especially for you

A variety of resources are available to help you adopt good professional practices from the very beginning of your career. Discover them as you explore the different sections of this guide:

Agents et courtiers en assurance de dommages : votre Code de déontologie illustré (French only at the moment)

Découvrez les histoires inspirées de cas terrain ou de décisions disciplinaires. Il s'agit d'exemples concrets pour vous aider à bien intégrer les articles du Code de déontologie dans votre pratique professionnelle.

Learn more about Agents et courtiers en assurance de dommages : votre Code de déontologie illustré (French only at the moment)

Experts en sinistre : votre Code de déontologie illustré (French only at the moment)

Découvrez les histoires inspirées de cas terrain ou de décisions disciplinaires. Il s'agit d'exemples concrets pour vous aider à bien intégrer les articles du Code de déontologie dans votre pratique professionnelle.

Learn more about Experts en sinistre : votre Code de déontologie illustré (French only at the moment)

Useful training

Everything related to your professional development obligations and ideas for training to help get your career off to a good start in your area of certification.

Learn more about Useful training

True or false? Test your knowledge of your professional practice

Answer eight questions about your certification (damage insurance agent or broker, or claims adjuster) to see how well you know your code of ethics.

Learn more about True or false? Test your knowledge of your professional practice

The main players in the damage insurance world

The “Partners and useful links” page explains the mission and role of the main players in the industry. It is divided into three categories: oversight/supervision; organizations, groups, and associations; and resources for insureds.

Learn more about The main players in the damage insurance world

Tools for you and resources to help your clients

The toolbox has been designed to help you with your specific needs. It contains checklists, fact sheets, procedures, template documents, resources to help your clients in the event of a claim, and much more.

Learn more about Tools for you and resources to help your clients

ChAD services that are useful for your professional practice

The ChAD is a self-regulatory organization with a single mission: to ensure the protection of the public in matters related to damage insurance and claims adjustment. It oversees the compulsory professional development and the ethical conduct of over 15,000 professionals like you. Visit the “About the ChAD” section to learn more. 

Accent Déonto

Accent Déonto offers support services in ethics and compliance. Its main functions include:

  • Listening to you;
  • Answering your questions;
  • Analysing your needs and continuing to improve the tools we offer you;
  • Constantly improving the distinctive, customized training on ethics the ChAD has to offer.

Professional development

This department assists you with upgrading your skills and contributes to your professional development by :

  • Offering some fifty on-line courses, including several that deal with ethics and practice compliance;
  • Helping you to earn recognized professional development units;
  • Officially recognizing training offered within the industry;
  • Working in cooperation with industry partners and certified professionals to improve professional development offerings and make it easier to fulfill your obligations.