HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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My PDU File

You will find your training file on the ÉduChAD professional development platform, which you may access from the ChAD Portal. Your training file allows you to:

- Register for training activities or access the ones you are already registered for
- Consult your PDU file to check how many PDUs you have earned and whether you have fulfilled your professional development obligations

To access your file, you must sign in to the ChAD Portal using the email address where you receive ChAD communications and the password you created for the ChAD Portal. If you do not remember your password, click on “Forgot your password?” Then, follow the onscreen instructions to reset it.

Can my employer consult my training file on the ChAD Portal? 

Your employer may consult your training file, provided you have given them permission to do so.

Under the Act respecting the protection of personal information in the private sector, it is up to you to consent to this. You must therefore give your employer permission to consult your training file by checking the relevant box in your profile.

 Here’s how to do it:

1. Sign in to the ChAD Portal and click on “Profile” and then “Employments”.

2. Click on the job for which you would like your employer to view your training file.

3. Check the consent box (in the yellow section at the top of the page).

Your obligations

To fulfill their professional development obligations, ChAD members must: 

  • ​Earn 20 professional development units (PDUs) during each two-year reference period, in the following categories: 
    • ​​Compliance (minimum 3 of PDUs) 
    • Administration, Insurance techniques or Law 
    • Professional development (maximum of 5 PDUs) 
  • Successfully complete the compulsory course.

The reference period begins on April 1 of an even-numbered year and ends on March 31, 24 months later, e.g. from April 1, 2024 to March 31, 2026.

Carry-over of Five PDUs

Members who have earned extra PDUs are permitted to transfer up to five PDUs to the following compliance period.