HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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The History of Your Profession

Do you know the key dates in the history of oversight in your profession?

2000 B.C.E.

The birth of insurance: the best known historical reference is the Code of Hammurabi, which stipulates that in the event of a loss or theft of merchandise, the carrier is not held liable if it is able to prove that it was not involved in the wrongdoing.


Brokers are recognized as professionals under the Québec Insurance Brokers Act.


Agents and “independent” claims adjusters are recognized as professionals under the Act respecting market intermediaries. They are overseen by the Conseil des assurances de dommages (CAD), while brokers are overseen by the Association des courtiers d’assurances de la province de Québec (ACAPQ).


Claims adjusters employed by insurers are recognized as professionals under the Act respecting the distribution of financial products and services, which replaces the Act respecting market intermediaries.

The Bureau des services financiers (BSF) is created; it regulates certificate holders, firms, representatives, independent partnerships, insurers and distributers, in the context of distribution without a representative.

The CAD and the ACAPQ cease to exist. The ChAD, which oversees agents, brokers and claims adjusters, is created.


The Regulation respecting the compulsory professional development of the ChAD is passed: it stipulates that ChAD members must earn 30 professional development units (PDUs) during each two-year period; the number of PDUs decreases to 20 in 2004.


The Autorité des marchés financiers is created, following the merger of five organizations.


“Independent” claims adjusters and those employed by an insurer are subject to a single code of ethics.


Bill 141, which revises all the legislation governing the financial sector, is passed.