HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Obligations and Training for Certified Professionals

Professional development and ethics are fundamental pillars of protecting the public. The ChAD offers training, special features and tools to help you meet your obligations and maintain and improve your knowledge and skills.

Professional Development

Professionals must earn 20 professional development units (PDU) during each two-year period. Certified professionals’ continued improvement of their knowledge, skills and expertise is the public’s first line of defence. The ChAD ensures the quality and variety of professional development offered to members of the damage insurance industry.

Compliance: A Toolbox to Help You

The ChAD provides practical tools like procedures, letter templates and forms to help meet your obligations.

This toolbox was designed for you. Make it your ally!