Obligations and Training for Certified Professionals
Professional development and ethics are fundamental pillars of protecting the public. The ChAD offers training, special features and tools to help you meet your obligations and maintain and improve your knowledge and skills.
Professionals must earn 20 professional development units (PDU) during each two-year period. Certified professionals’ continued improvement of their knowledge, skills and expertise is the public’s first line of defence. The ChAD ensures the quality and variety of professional development offered to members of the damage insurance industry.
For the reference period 2020-2021, the mandatory course Ethics Complaints: From Investigation to Discipline is intended to deepen the investigation and discipline process that follows the receipt of a complaint at the Syndic's Office of the Chambre de l'assurance de dommages.
My Professional Development Obligations
What ChAD members must do to fulfill their professional development obligations.
Having my training recognized
As stipulated in the Regulation on Compulsory Professional Development, the ChAD offers accreditation for training activities.
How to obtain PDUs
Find out which training activities can be accredited by the ChAD, who can earn PDUs and how to obtain your PDUs after a training session.
Newly certified professionals
Everything you need to know if you have just obtained your certification in damage insurance or claims adjustment.
Interested in a career in insurance?
Learn more about damage insurance careers and ways to enter the profession on the Pros de l’assurance website.
EduChAD Online Training Sessions
The EduChAD platform offers almost 50 online training sessions designed and led by various instructors and partners.
Your Professional Practice
This section contains practical information about various topics related to ethics and your professional practice.
Compliance: A Toolbox to Help You
The ChAD provides practical tools like procedures, letter templates and forms to help meet your obligations.
This toolbox was designed for you. Make it your ally!
Code of Ethics
This code is meant to help certified professionals understand the rules of ethics in order to guide them in their daily activities and preserve public confidence in their integrity and skills.