HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


Sorry, but nothing corresponds your search criteria. Try again with different keywords.

Go to content

Contact us

You want to contact one of the ChAD’s employees? Please consult our organizational chart.

Our address

The Chambre de l’assurance de dommages
999 De Maisonneuve Blvd West, Suite 1200
Montreal, Quebec H3A 1L4
Phone : 514 842-2591 or 1 800 361-7288
Fax : 514 842-3138
Email :

You can use this contact form to reach us:

You are an insured?

Contact our Customer Relations Department to ask your questions about the professional practice of your damage insurance representative.

Join us by phone at 514 842-2591 extension 609 (or 1 800 361-7288).  


Looking to reach the Clerk's office?

Are you a consumer who would like to inquire about the disciplinary history of a professional supervised by the ChAD?

Contact the Clerk’s office at: or call us at 514 842-2591 ext. 303 (or 1 800 361-7288).

You are a lawyer and need to forward information regarding a file?

Contact the Clerk’s office at or call us at 514 842-2591 ext. 303 (or 1 800 361-7288).

You are a professional?

You have a question about your PDU training file on ÉduChAD?

  • Consult the questions-answers page about training and your professional development (In French Only).
  • Contact the Training service at or by phone (514 842-2591 extension 115).

You have a question about your professional practice?

Please contact our Customer Relations Department at 514 842-2591 extension 609 (or 1 800 361-7288). 

Other tools for insureds

You have questions about your insurance policy or you don’t know how to make a claim? Don’t hesitate to contact your claims adjuster or your damage insurance agent or broker. They are certified by the Autorité des marchés financiers and overseen by the ChAD. They also are governed by a code of ethics. Here is other ressources you may contact if you need additional information about the damage insurance industry.


Please contact Gabrielle Lachance, Digital Communications Advisor,  by phone (514 842-259, extension 706) or by email at

Discover ther careers in the damage insurance industry, the employment opportunities and much more! Visit the Pros de l’assurance website.