HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Terminating or Cancelling an Insurance Contract

Both insureds and insurers can terminate an insurance contract—this means they can cancel the contract before its expiration date. Your broker could also decide to terminate his mandate. You therefore need to understand certain fundamental issues, and how to proceed correctly to ensure that all goes well. Let’s look at what this issue involves.

My insurer terminated my contract

Here are the reasons why an insurer might terminate your contract, how the insurer should proceed, and what you must do.

The warranty and its consequences

Certain agreements between the insured and the insurer are termed “warranties.” Let’s look at what this type of agreement involves. (French only)

How can I terminate my insurance contract?

Here are the main points to remember if you decide to cancel your insurance contract before its expiration date.