Here are the 10 questions training providers most frequently ask the Professional Development Department. Click on the question to view the answer.

1. How do I open an ÉduChAD account?

2. How do I access my training manager (or training provider) account?

3. How do I have a training activity accredited?

4. Will the length of my training activity be rounded up (or down) to the nearest hour or are fractions of an hour possible?

5. How do I update/change the list of my company’s training account-managers in ÉduChAD?

6. What do I need to know about taking attendance?

7. What is my responsibility with respect to verifying the attendance of distance-learning participants?

8. Are training providers evaluated on their work?

9. I forgot my ÉduChAD password. What should I do?

10. I would like to have the training my organization’s employees take on Zoom accredited. Which box should I check under Mode of Delivery?

1. How do I open an ÉduChAD account?

To create a training provider account for your company, send an email to formation@chad.qc.ca.

2. How do I access my training manager (or training provider) account?

To access your organization’s training provider account, you need an ÉduChAD user account; then, your organization’s senior manager in charge of the account must add your name to the managers list.  If you do not have a user account, send an email to formation@chad.qc.ca.

If your organization has never applied to the ChAD for accreditation, a training provider account will be automatically created when you make your first application.

Once you have logged in to ÉduChAD, go to the “PROVIDER” tab and click on “Dispensing tools.” You will then be able to:

• Apply for accreditation or renewal;
• Print the attendance list;
• Confirm attendance in order to grant PDUs;
• Add a trainer.

3. How do I have a training activity accredited?

Follow these 5 steps to apply to have your training activity accredited.

1. Ensure that the training meets the accreditation criteria;
2. Follow the procedure for  submitting an application for accreditation;
3. Familiarize yourself with the commitments that organizations providing training must make;
4. Provide the required documents, including the training plan;
5. Pay the applicable fees.

For all the details on each of these steps, please click here: Having my training recognized

4. Will the length of my training activity be rounded up (or down) to the nearest hour or are fractions of an hour possible?

The ChAD recognizes fractions of an hour, as well as training lasting less than an hour. Accreditation is recognized in 15-minute increments, each increment corresponding to a quarter of a PDU. For example, training lasting 30 minutes that meets the accreditation criteria is worth 0.5 PDU.

5. How do I update/change the list of my company’s training account-managers in ÉduChAD?

If you need to change the list of training-provider account managers in ÉduChAD, proceed as follows: log in to ÉduChAD and choose the “PROVIDER” tab. Click on “Dispensing tools” to access your Tool box. Then, click on “Consult the list of employers,” which is in the “Organization” box.  This will send you to the list of account managers where you can add or delete names, as need be.

6. What do I need to know about taking attendance?

Attendance lists must be entered in to ÉduChAD no more than 30 days after the training took place. After this deadline, the system will no longer allow you to do so.

This tutorial [in French only] provides step-by-step instructions on the best way to enter your attendance lists in to ÉduChAD.

7. What is my responsibility with respect to verifying the attendance of distance-learning participants?

When providing training via distance learning, the provider or trainer is responsible for ensuring that he or she has confirmed each participant’s attendance. During the training, the trainer must therefore regularly monitor whether all the participants are paying attention. Examples of monitoring include visual contact with the participants, regularly asking them questions either verbally or in writing, and asking them to participate in live polling.

8. Are training providers evaluated on their work?

Yes. The ChAD is an organization that oversees the training its certified members receive. Thanks to its quality-management programme, it is able to ensure that the accredited training it offers is of high quality, relevant and tailored to professionals’ skills development needs. Its objective is to measure its certified members’ level of satisfaction with the overall quality of ChAD-accredited training for which PDUs are granted. To help you further improve the training offerings available to certified members, we encourage you to read the training needs analysis [in French only] and subscribe to the Training Newsletter [in French only].

9. I forgot my ÉduChAD password. What should I do?

If you have forgotten your password, go to ÉduChAD.ca and click on “Forgot your password?” in the upper right-hand corner. Then follow the instructions on the screen to reset your password. For any questions, please consult the ÉduChAD user manual for training providers [in French only].

10. I would like to have the training my organization’s employees take on Zoom accredited. Which box should I check under Mode of Delivery?

If the training is given live on a videoconference platform like Zoom, Teams or Google Meet, please check the “Videoconference (live)” box under “Mode of Delivery”  in the training plan. In ÉduChAD, please choose “Webinar” as the type of activity when you fill in the application for accreditation of a training activity.   

If the training is pre-recorded and your employees or other learners watch it in delayed mode, please check the “Online asynchronous (pre-recorded)” box under “Mode of Delivery” in the training plan. In ÉduChAD, please choose “Online Course” as the type of activity when you fill in the application for accreditation of a training activity. You must also include the exam with your application.