HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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To ensure the protection
of the public by overseeing
damage insurance professionals.

The ChAD's mission is to protect the public by overseeing the training and the ethical conduct of damage insurance agents, damage insurance brokers and claims adjusters.

Our mission: Protecting the Public

The ChAD believes that prevention is the key to fulfilling its mission to protect the public. It also focuses on supporting its certified members in their professional practice to help them offer insureds the best possible service.

A Few Common Scenarios Where the ChAD Can Help