HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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The Role of the Discipline Committee

The Discipline Committee must:

  • Hear the complaints filed by the syndic or by individuals against a member of the ChAD.
  • Decide if the professional is guilty or not.
  • Impose a sanction, if necessary.

These complaints must be made under the Act respecting the distribution of financial products and services or its regulations.

The Discipline Committee is chaired by a lawyer who has at least 10 years of experience and is named by the Minister of Finance. Three people at a time sit on the Discipline Committee, i.e.:

  • the president, and
  • two certified professionals of the same discipline as that of the respondent.

The Discipline Committee can impose disciplinary sanctions, from a mere reprimand to a fine, including a temporary or a permanent de-registration.