HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or assistance@sviesolutions.com for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).

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How to get an ÉduChAD account

Who can get an ÉduChAD account? 

  • Certified damage insurance professionals (damage insurance agents and brokers and claims adjusters)
  • Firms (employers) with employees who are certified damage insurance professionals
  • Company training managers and/or training providers
  • Non-certified individuals who want to take a course offered on ÉduChAD

How do I get my account?

I am certified

An ÉduChAD account is created automatically for each newly certified professional by the ChAD’s professional development department as soon as it receives the certificate number from the Autorité des marchés financiers.

A few days after getting their licence to practice, newly certified professionals receive a welcome email from ÉduChAD at the email address indicated in their clicSÉQUR account with the Quebec government. The message may end up in your spam folder. The instructions for accessing your ÉduChAD account are included.

I am a training provider, an employer or a non-certified person

To create a provider, employer or non-certified person account, contact the ChAD’s professional development department at formation@chad.qc.ca or by telephone at 1-800-361-7288, stating your first name, last name and email address and the type of account you want (provider, employer or non-certified person).

Can I share my ÉduChAD access with a colleague or employee?

No. Under no circumstances should you share your ÉduChAD username and password with a third party. This is a basic cybersecurity rule to avoid any theft of personal information, in particular. Also, if a third party connects to your personal file, they could make changes or purchases to which you have not consented. The best way is for everyone in your organization to have their own ÉduChAD account. Then, in order to access the employer or training provider account, members of your organization will need to log into the ChAD Portal and click on “ÉduChAD” in the left-hand menu.