This mandatory course must be taken by all agents, brokers and claims adjusters during the 2022-2023 reference period.  The course is two hours in length and is broken down into four 30-minute modules, allowing you...

The “clean desk” principle means taking the necessary steps to ensure the confidentiality and security of the sensitive information you handle at work and mitigate the risks of theft, fraud or security breaches that...

Data handling and information protection are daily challenges in the digital age. By adopting the right practices, not only do you protect your organization and your customers, but you protect yourself as well. This...

Discover the different phishing techniques: voice, e-mail, websites and text messages. After following the Phishing capsule, you will know how to recognize them and, more importantly, how to protect your personal data and computer...

This training addresses three related topics: social media, web privacy, and responsible internet use. It allows participants to think critically about the good use of social media at work, online privacy, authentication of the...

What motivates hackers, also known as social engineers, to steal your personal information? How do they do it? How can you reduce your risk of exposure to hacker attacks? The Identity Theft capsule is...

The use of cloud services has become a common practice to store personal or professional data. Are you aware of the risks of data leakage and document loss when using a cloud solution to...

Cybersecurity is a daily concern for any business and should be a shared responsibility of all employees and leaders. As a certified professional, you must take the right steps to protect the confidential and...

This training is based on a fictitious case study; however, certain aspects were inspired by actual events.  The participant, who plays the role of the judge, will hear the parties’ testimony and then make...