HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Forgot your password?

Forgot your password for the ChAD Portal? Here is what to do.

To connect to the ChAD Portal, your login is your personal e-mail address.

If you’ve forgotten your password, here’s what to do:

  1. Go to the  ChAD Portal.
  2. Click on “Forgot your password?” 

3. Enter your personal e-mail address, i.e. the one you use to receive ChAD communications (for example the newsletters). Click on “Send verification code”. 

4. You will receive an email with your verification code (this can take a few seconds to a few minutes). Enter the code in the “Verification code” box and click on “Verify the code.”

5. Once your email has been verified, click on “Continue.”

6. Enter your new password. It must include:

  • between 8 and 64 characters
  • at least three of the following: an uppercase letter, a lowercase letter, a number, a symbol.

Confirm your password and click on “Continue.”

7. You will be redirected to the login box where you must enter your email address and your new password. Click on “Continue.”

8. You will be directed to the ChAD Portal homepage.