HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Train the Trainer

For a training course to be recognized by the ChAD, it must be given by a ChAD-recognized trainer. The trainer may act as an independent trainer or be contracted by an organization providing training activities.

Trainers must meet the following two criteria to have their training recognized by the ChAD:

  1. Professional experience: a trainer must have 1 year’s experience in the subject being taught.

2. Experience in group facilitation: have a total of 100 hours of experience in group facilitation or take a 21 hours train-the-trainer course in knowledge-transmission methods.  

A one-day speaker or content expert may be recognized by the ChAD if the following criteria are met: 
– 1 year’s experience in the subject being taught. 

Training suppliers must ensure that their trainers have the skills required to give the training, and that they comply with the Regulation respecting the compulsory professional development of the Chambre de l’assurance de dommages.