HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Competition: Not a Reason to Disclose Personal Information!

Publication date: April 30, 2005 | Last update: April 27, 2020

This summary does not constitute a legal opinion. The information it contains may not reflect the current state of the law.

A client receives his automobile insurance renewal notice. Feeling that the premium is too high, he decides to shop around. He finds a lower premium with another representative and decides to purchase his insurance from this representative.

He goes to the office of the representative who had insured him for the past several years to notify him of his decision. A few days later, the client receives a phone call from his new representative telling him that after having received further information, it will be impossible to issue the new insurance policy.

The consumer files a complaint with the syndic’s office against his former representative who appears to have disclosed personal information on his insurance file to the new representative.