The Office of the President and CEO

• Joëlle Calce-Lafrenière, C.Adm., MBA, Acting President and Chief Executive Officer 
• Huguette Poitras, Executive Secretary

Administrative, Finance and IT Services ​

• Roukiatou Baldé, accounting technician
• Richard Perreault, IT manager

Strategic communication and Cross-functional Projects Services

• Joëlle Calce-Lafrenière, C.Adm., MBA, Director 
• Christelle Chesneau, Communications Agent and Strategic Monitoring
• Gabrielle Lachance, Strategic Communications and Cross-Functional Projects Consultant
• Catherine Chartrand-Crépeau, CHRP, Talent and Culture Advisor

Customer Relations and Professional Development Department

• Chantale Boucher, MBA, FPAA, Director
• Carole Dugré, Information  Technician

Training​

• Vanessa Flamenco​, Professional Development Consultant and Technological Projects
• Gilberte Boyadjian, Professional Development Consultant
• Ruthe Willy Jean-Baptiste, Professional Development Consultant

Corporate Affairs, Ethics and Professional Practice Compliance

• M^e Jannick Desforges, LL.B., Director 
• Annie Morin, Secretary, Discipline Committee 
• M^e Ingi Khouzam, LL.B.,  Expert Compliance Lawyer and Regulatory Watch
• M^e Linda Watkins, Compliance Lawyer

The Syndic’s Offic​e

• M^e Yannick Chartrand, syndic 
• M^e Pascal Paquette-Dorion, Assistant syndic 
• Marie Buchanan, Secretary to the Syndic

Investigators​

• Karine Hamilton, Investigator, Claims adjuster in personal-lines damage insurance
• Yves Barrette, Investigator, Damage insurance broker  
• M^e Sandrine Bouchard, Investigating lawyer
• M^e Xavier Girard, Investigating lawyer
• Annick Gemme, Investigator
• Maxime Petit-Hébert, Investigator