Tales from the brokerage A/T Risks – Season 1 – Episode 3 – “At the cottage, during happy hour”
Description
In Episode 3, “At the cottage, during happy hour”,Max, a damage insurance broker, engages in a conversation with a client and writes a defamatory comment about another insurance firm on social media. Upon returning from his weekend, his manager informs him that a complaint has been filed against him regarding the comment. The director of the insurance company Com9 lodged the complaint with Max’s manager. To make his team aware of the risks of such statements, the manager, Jean, invites Ms. DuRuisso, a lawyer specializing in damage insurance and professional liability, to the office to clarify the rules regarding social media.
Specific objectives
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Understand the risks associated with using social media.
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Recognize behaviors on social media that constitute breaches of the Code of Ethics.
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Identify best practices to adopt in order to meet professional obligations and avoid problematic situations.