HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or assistance@sviesolutions.com for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).

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Special brokerage

The broker who sells the products of an external insurer (i.e. who does not hold a license to practice in Quebec) must meet certain conditions, e.g.: 

  • ​Make sure there are no similar products on the market
  • Hand the insured a declaration
  • Provide a guarantee to the Autorité des marchés financiers