HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or assistance@sviesolutions.com for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

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The direct compensation agreement

Publication date: April 30, 2012 | Last update: April 27, 2020

This summary does not constitute a legal opinion. The information it contains may not reflect the current state of the law.

​Consumers have sent us complaints concerning the unscrupulous ways in which certain damage insurance representatives apply the Direct Compensation Agreement. This agreement was enacted in 1978—it is therefore quite shocking that certain representatives still do not fully understand the limits of their advisory role in this area.