IMPORTANT: ÉduChAD will be temporarily inaccessible on Wednesday, November 1 from 9 p.m. to 10 p.m. due to planned maintenance.


Sorry, but nothing corresponds your search criteria. Try again with different keywords.

Go to content

The Insured’s Obligation to Cooperate

Publication date: July 31, 2011 | Last update: April 27, 2020
Targeted audience

​​​​This summary does not constitute a legal opinion. The information it contains may not reflect the current state of the law.

At the request of the insurer, the insured shall inform the insurer as soon as possible of all the circumstances surrounding the loss.

The main objective of the obligation to cooperate is to allow the insurer to complete its investigation by gathering all of the relevant information as to the circumstances of the loss, and the whole to avoid being at its insured’s mercy.

The following situations have been considered by the Courts as a breach of the obligation to cooperate.