HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Confidentiality of client-files when working from home

Publication date: December 31, 2008 | Last update: April 27, 2020

An increasing number of damage insurance professionals work from home or away from their firm’s office. Although technology makes this possible, how does it affect the confidentiality of the work space, transactions and client-files?

As damage insurance representatives and claims adjusters working off-site or at home, here are a few minimum rules that you must respect.