Concretely speaking, the Syndic’s office of the ChAD is tasked with conducting investigations to determine whether the professional acts the member has performed comply with the codes of ethics and the Act respecting the Distribution of financial products and services and its regulations. Depending on the circumstances, the syndic may file a formal complaint before the ChAD’s Discipline committee or take any other measure he believes appropriate.

• Before filing a complaint, see how to resolve your dispute.
• Consult the Register of firms and individuals authorized to practise by going to the website of the Autorité des marchés financiers.