The Chambre de l’assurance was created on July 4, 2025, following the merger of the Chambre de l’assurance de dommages and the Chambre de la sécurité financière.

What you need to know:

  • In the short term, ChAD activities are continuing as usual, and all services remain available.
  • ChAD regulations and policies are still in effect, including professional development obligations for the training reference period ending March 31, 2026.
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  • For more details, see the Merger Web page (in french only).
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Confidentiality of client-files when working from home

Publication date: December 31, 2008 | Last update: April 27, 2020
Targeted audiences
Claims adjuster Damage insurance agent Damage Insurance Broker
Category
Compliance
Topics
Personal information Record keeping and notes in client-records

An increasing number of damage insurance professionals work from home or away from their firm’s office. Although technology makes this possible, how does it affect the confidentiality of the work space, transactions and client-files?

As damage insurance representatives and claims adjusters working off-site or at home, here are a few minimum rules that you must respect.

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