HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).


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Do you have what it takes to be a training supervisor?

Publication date: September 30, 2010 | Last update: April 27, 2020

Any damage insurance representative may act as a training supervisor, provided he or she has held a certificate for at least 24 out of the past 36 months.

​The representative must not have been the subject of a disciplinary sanction nor have been struck off the membership roll in the past five years.

​Consult the complete list of required qualifications on the website of the Autorité des marches financiers.  

​However, in reality, if a supervisor is to provide valuable training that will assist the new damage insurance professional in developing a flourishing career, he must have certain qualities that go beyond the mere legal requirements.

  • Be able to devote time to working with the trainee.
  • Have a gift for teaching
  • Have a desire to share your knowledge
  • Gradually help the trainee to become accountable.

​Finally, it is important to prepare for the arrival of a trainee in order to get the best value out of the probationary experience.