Access to information
In compliance with Article 286 of the Act Respecting the Distribution of Financial Products and Services, the Chambre de l’assurance de dommages is subject to the Act Respecting the Access to Documents Held by Public Bodies and on the Protection of Personal Information.
This law establishes the following principles, among others:
- all people who make a request have the right to access the documents held by the ChAD;
- a natural person has the right to confidentiality of the personal information that concerns him/her;
- only the person concerned has the right to access the personal information held by the ChAD;
- only the person concerned has the right to rectify the information concerning him/herself.
Access to information coordinator
To request access to information or for any questions regarding access to information and the protection of personal information, please contact:
Me Jannick Desforges
Director, Institutional Affairs and Compliance
The Chambre de l’assurance de dommages
999 De Maisonneuve Blvd West, Suite 1200
Montreal, Quebec H3A 1L4
Phone: 514 842-2591 or 1 800 361-7288
Fax: 514 842-3138
To make a request
All requests to access information and the protection of personal information must be written and sent to the person responsible for the file.
Access to Personal Information Request Form (in French only)
The examination of an access request requires the analysis of each of the documents requested, given the provisions of the Law and the jurisprudence developed by the Commission of access to information. The person responsible for enforcing the Law must respond to an access request within the 20 days following its receipt. Any refusal must contain reasoning. The applicant has 30 days to submit a request for revision to the Commission of access to information. If you wish to submit a request for revision, please visit the Commission’s website: www.cai.gouv.qc.ca.
Classification Plan
According to the Act respecting access to documents held by public bodies and the protection of personal information, the Chambre de l’assurance de dommages is required to post its classification plan on its website.
Plan de classification de la Chambre de l’assurance de dommages (in French only)
Policy regarding the Protection of Personal Information
Politique sur la protection des renseignements personnels (In French Only)