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On demand

Disciplinary Jurisprudence 2014: Rulings that Affect Your Professional Practice

Length: 3 h
Continuing education hours
Compliance: 3 h
(Connection required)


Discipline Committee rulings create a great de​al of interest, however they are often poorly understood.

This ChAD course will enable participants to better reflect on professional practices while learning how to read and understand disciplinary rulings.

General objective

Understand and learn from recent disciplinary rulings in order to be able to adapt one’s daily professional practice when the need arises. Participants will be better equipped to make the right decisions when faced with problematic situations that involve compliance or respecting professional obligations.

Specific objectives


  • Recent landmark rulings made by the Discipline Committee
  • Recent rulings made by the Autorité des marchés financiers (AMF) and other bodies
  • Their relationship with your professional obligations
  • Identification of current risky practices
  • Discussion of useful best practices



  • Interactive presentation
  • Case studies
  • Workshops


Please contact the Professional Development Department
– Telephone: 514 842-2591
– Toll free: 1 800 361-7288
– E-mail:


Carole Chauvin

Carole Chauvin, A.I.B., Cert. Adm.

Carole Chauvin has over 25 years of experience in the damage insurance industry, having worked in both a family insurance brokerage firm and an international firm as well as in an insurance company where she held the position of senior underwriter.

She holds a B.A. in industrial relations, and the titles of Associate Insurance Broker (A.I.B.) and Certified National Investigator with the U.S. Council on Licensure, Enforcement and Regulations. In addition, Ms. Chauvin is also a member of the Ordre des administrateurs agréés du Québec.

In 1996, she became responsible for the professional inspection department of the Association des courtiers d’assurances de la province de Québec (ACAPQ) and in February 1999 became the interim director of the ACAPQ’s Supervision Department, a position that she held until the organization’s dissolution. The same year, Carole Chauvin was appointed syndic of the Chambre de l’assurance de dommages when the Act respecting the distribution of financial products and services came into force.