HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or assistance@sviesolutions.com for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).

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Checking a Disciplinary Record

If you wish to verify whether a damage insurance agent or broker, or a claims adjuster has ever been subject to disciplinary sanctions,

 

Contact us by email :  info@chad.qc.ca

Or by phone : 1 514 842-2591 or 1 800 361-7288 (no fees)

JOINDRE LE FORMULAIRE

Damage insurance agents and brokers, as well as claims adjusters are all damage insurance professionals. They are certified by the Autorité des marchés financiers and overseen by the ChAD. Learn more about their obligations.

Checking a Disciplinary Record

​​If you wish to verify whether a damage insurance agent or broker, or a claims adjuster has ever been subject to disciplinary sanctions, you may request information on his disciplinary file​ by contacting the secretary of the Discipline committee of the ChAD.

The proceedings, hearings and disciplinary actions of the ChAD’s Discipline committee are all public.

  • We collect personal information in order to respond to your request for access to a disciplinary record. This information must be collected in order to provide you with an answer or the service you contacted us about. Should you refuse to provide the information, we may decline to provide the service or respond to your request. Disclosing certain information to third parties (e.g., other supervisory bodies) may be necessary in order to achieve the purposes for which it was collected, or pursuant to a statutory provision permitting or requiring such disclosure. The information may also be transferred outside Quebec, including for data storage purposes with our cloud service providers.
  • Applicant details

  • Request details

  • of the the claims adjuster, the damage insurance agent or broker
  • of the the claims adjuster, the damage insurance agent or broker
  • name of firm or insurer
  • This field is for validation purposes and should be left unchanged.