Everyone who operates a business must put measures in place to protect the personal information they hold regarding others. These measures apply to each stage in the life cycle of personal information: when it is collected, communicated, used, held, conserved, and destroyed.
The damage insurance representatives and the claims adjusters must respect the obligations related to the collection and sharing of personal information.
When collecting personal information, they must inform the insured individual about:
In addition, the personal information must:
For more information, see the following documents:
Procedure (June 2012)
You will find information specifically about:
Frequently Asked Questions (June 2019)Here you will find the responses to the most frequently asked questions regarding the protection of personal information.