Graduates of damage insurance programmes must go through a probationary period in order to earn their representative’s certificate.
During this probationary period, the supervisor is responsible for all acts performed by the trainee. He must ensure that the trainee complies with the legislation and regulations as well as the relevant code of ethics.
The supervisor must meticulously oversee the trainee’s work. Of course, the supervisor’s responsibilities vary according to the products that the trainee offers to the consumer.