HOLIDAY BREAK: The ChAD offices will be closed from December 25, 2023 to January 2, 2024.

Emergency assistance for technical issues related to the ChAD Portal (including ÉduChAD) will be available on December 27, 28 and 29 and January 2, 2024 from 8 a.m. to 4:30 p.m.

During this period, you can contact SVI Solutions at 1-866-843-4848 #1 or assistance@sviesolutions.com for the following problems:

  • Problem logging in to the ChAD Portal (which includes ÉduChAD).
  • Technical problem viewing and completing a training course.

To know more (in french only).

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Professional Practice

This section contains practical information about various topics related to ethics and your professional practice. You will find tools, articles, resources and more to help you.

Letters of subrogation

Learn more about Letters of subrogation

Previous convictions

Learn more about Previous convictions

The reservation of rights letter

Learn more about The reservation of rights letter

Certification and registration

Learn more about Certification and registration

Code of Ethics

Learn more about Code of Ethics

Insurance binder

Learn more about Insurance binder

Special brokerage

Learn more about Special brokerage

Personal Information

Learn more about Personal Information

Disclosure of business relationships

Learn more about Disclosure of business relationships

Termination of mandate

Learn more about Termination of mandate

Social media and internet

Learn more about Social media and internet

Insurance application

Learn more about Insurance application

Tip Sheet on Environmental Risks – Pollution

Learn more about Tip Sheet on Environmental Risks – Pollution

Table comparing endorsement Q.E.F. No. 43 to Q.P.F. No. 5

Learn more about Table comparing endorsement Q.E.F. No. 43 to Q.P.F. No. 5

The Co-Insurance Clause

Learn more about The Co-Insurance Clause

Claims adjustment

Learn more about Claims adjustment

Crediting insureds

Learn more about Crediting insureds

Policy renewals

Learn more about Policy renewals

Deadlines

Learn more about Deadlines

Representations

Learn more about Representations

Supervising Employees

Learn more about Supervising Employees

Co-Ownership

Learn more about Co-Ownership

Record keeping and notes in client-records

Learn more about Record keeping and notes in client-records

Complaint Examination Policy

Learn more about Complaint Examination Policy

Expert en sinistre mandaté par un sinistré

Learn more about Expert en sinistre mandaté par un sinistré